Free Shipping Across India

Free Worldwide Shipping
We're Here To Help

Frequently Asked Questions

About Our Products

Are the products truly handmade?

Yes, every Mishkaya product is 100% hand block printed by master artisans in Jaipur, Rajasthan. Each piece is individually stamped using hand-carved wooden blocks — a process that takes 2-7 days per item depending on the complexity of the design.

Why do hand block printed products have slight variations?

Slight variations in color intensity, pattern alignment, and ink distribution are the hallmarks of authentic hand block printing. Unlike machine-printed textiles, every Mishkaya piece is uniquely crafted by human hands. These subtle imperfections are a sign of genuine artisanal quality, not defects.

Is Mishkaya legit?

Yes! Mishkaya is a registered textile brand operating out of Jaipur, Rajasthan. We partner directly with multi-generational artisan families and serve thousands of happy customers globally. We are committed to ethical production, fair wages, and preserving the 500-year-old craft of hand block printing.

Are hand block printed products safe for babies?

Absolutely. Our textiles are made from 100% pure cotton and printed using natural dyes and AZO-free reactive colors. This makes them highly breathable, hypoallergenic, and perfectly safe for babies and sensitive skin.

What materials do you use?

We use 100% pure, long-staple cotton sourced from ethical suppliers. Our dyes are a blend of natural and AZO-free reactive dyes that are safe for the skin and environment. We use traditional mordanting techniques to ensure colorfastness.

Are your dyes colorfast?

Yes. We use a traditional curing and washing process that locks in the color. However, we recommend washing your Mishkaya textiles separately for the first 2-3 washes as a precaution. The colors will become softer and more beautiful with each wash.

Ordering & Payment

What payment methods do you accept?

We accept all major credit and debit cards (Visa, Mastercard, Amex), UPI, net banking, and popular wallets. International customers can pay via credit card. All transactions are processed through secure, PCI-compliant payment gateways.

Can I modify or cancel my order after placing it?

If your order has not yet been shipped, we can accommodate modifications or cancellations. Please contact us at mishkaya.official@gmail.com within 24 hours of placing your order. Once an item has been dispatched, we cannot cancel or modify the order.

Do you offer gift wrapping?

We are currently developing a premium gift wrapping service. For now, all orders are shipped in our signature packaging — a handmade cotton drawstring bag with a personalized thank-you card.

Shipping & Delivery

Do you ship internationally?

Yes! We ship worldwide. Free standard shipping is available on international orders over $150. For orders below $150, a flat shipping fee applies (calculated at checkout based on your location).

How long does delivery take?

Domestic (India): 5-7 business days. International: 10-18 business days depending on your location and customs processing. Express shipping options are available at checkout.

What is the shipping time to the USA?

Standard shipping to the USA typically takes 10-18 business days via our international courier partners. We also offer expedited shipping to the US which takes 5-7 business days. All orders include full tracking.

How can I track my order?

Once your order is dispatched, you will receive an email with a tracking number and a link to track your shipment in real-time.

Returns & Care

What is your return policy?

We accept returns within 30 days of delivery for unused, unwashed items in their original packaging. Custom or personalized orders are non-returnable. Please contact mishkaya.official@gmail.com to initiate a return.

How should I wash my Mishkaya textiles?

Machine wash cold on a gentle cycle or hand wash. Use mild detergent — avoid bleach and harsh chemicals. Line dry in shade (direct sunlight can fade natural dyes). Iron on medium heat. The fabric becomes softer and more beautiful with each wash.

Still have questions?

Our team is happy to help. Reach us at hello@mishkaya.com

Mon–Fri, 9am–6pm IST