Last updated: June 2026
When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect the following personal information:
• Personal Identification: Name, email address, phone number, shipping and billing addresses.
• Payment Information: Credit/debit card details are processed securely through our third-party payment processor (Shopify Payments / Razorpay). We do not store your full card details on our servers.
• Browsing Data: IP address, browser type, device information, pages visited, time spent on our site, and referring URLs.
• Communication Data: Any information you provide when contacting our customer service team.
We use the information we collect for the following purposes:
• To process and fulfill your orders, including shipping and delivery notifications.
• To communicate with you about your orders, inquiries, and customer support requests.
• To send you marketing communications, including newsletters and promotional offers (only with your consent).
• To improve our website, products, and services based on your feedback and browsing behavior.
• To comply with legal obligations and prevent fraudulent transactions.
We do not sell, trade, or rent your personal information to third parties. We may share your data with:
• Service Providers: Trusted third-party services that help us operate our business (e.g., Shopify, payment processors, shipping carriers, email marketing platforms like Klaviyo).
• Legal Requirements: When required by law, court order, or governmental regulation.
All third-party service providers are contractually obligated to protect your personal information.
We use cookies and similar tracking technologies to enhance your browsing experience. These include:
• Essential Cookies: Required for the website to function (e.g., cart, login sessions).
• Analytics Cookies: Help us understand how visitors interact with our website (e.g., Google Analytics).
• Marketing Cookies: Used to deliver relevant advertisements (e.g., Meta Pixel).
You can manage cookie preferences through your browser settings. Disabling cookies may affect your experience on our site.
We implement industry-standard security measures to protect your personal information, including SSL encryption, secure payment processing, and regular security audits. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.
Depending on your location, you may have the following rights regarding your personal data:
• Access: Request a copy of the personal data we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data (subject to legal obligations).
• Opt-Out: Unsubscribe from marketing communications at any time by clicking the 'unsubscribe' link in our emails.
To exercise any of these rights, please contact us at hello@mishkaya.com.
If you have any questions about this Privacy Policy, please contact us:
Email: hello@mishkaya.com
Address: Mishkaya Textiles, Sitapura Industrial Area, Jaipur, Rajasthan 302022, India
